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Meet the Team

Meet the Team

Steve Edwards

Managing Director

Steve founded activIT systems in 2004, and over the journey has experienced the joys, demands, and occasional stresses, of owning and managing a successful small business. He is a proud Dad of a young family and loves watching the cricket and the footy.

With a mentality that we can always do something better than we’ve done it in the past, Steve strives to ensure that activIT systems provides not only great products and services to our clients in the most cost effective ways possible, but also the reassurance and reliability to clients that when they need us, we’ll be there for them.

Steven Patterson

Service Manager

Steven has come from an e-commerce and Internet Marketing background and has been working in the IT Industry since 2008. One of his IT passions is transitioning our clients from one system to another; he wants to make sure that the clients experience amazing customer service and a smooth transition, not just a new computer system.

Past IT experience includes mid sized companies such as Unidata Pty Ltd, through to the Water Corporation and Woodside Petroleum, on contract through CSC (Computer Services Corporation).

During his spare time, Steven loves to tinker with new IT equipment and technology, and occasionally catches up on his favourite authors, Lee Child and Matthew Reilly … on an electronic book reader of course.

Glen Sawtell

IT Systems Engineer & Tasmania Branch Manager

Glen has been in the IT industry since 2007, and during that time has acquired a great deal of experience with a wide variety of hardware, software and supporting systems.

Glen thoroughly enjoys the challenges that the IT industry provides and prides himself on providing the right solution for our clients to suit their needs. Having performed work for clients in a differing array of industries including manufacturing, waste management, resources, legal, finance, creative, transport, real estate, construction and more, he always strives to ensure that IT systems are implemented in a timely and efficient manner and that they are working to optimal capacity.

Outside of work, he loves going for a bushwalk in the countryside surrounding his home in Devonport, Tasmania, and enjoys the art of photography, and relaxes to a bit of Metallica.

Matt Boardman

Technical Account Manager

Matt studied IT at university, finishing in 2007, but moved into a hospitality career shortly after. After taking a redundancy, Matt has looked to move back to his earlier passion for computers and brings with him a decade of customer service experience. Matt works with our clients to ensure that they’re getting the most out of their systems, develop solutions to resolve pain points, and help plan out their IT roadmap to ensure that their tech continues to support their growing business.

Matt’s IT experience includes end-user support, web design, program/app development, server deployment, Office 365 implementation and migrations, and project management. His time in customer service has led to him being passionate about ensuring your experience runs as smoothly as possible, and that the solutions proposed by the activIT systems team are implemented seamlessly and within expectations.

When he’s not in the office, Matt and his wife are gamers at heart playing competitive video games, fancy new board games, old-school Dungeons & Dragons, and everything in between. He also appreciates fine cheese and wine, rock & metal music, and travelling.

Jon Rivis

Assistant Service Manager

By day, he’s an IT Guru, by night, he’s a Gamer. When he’s not fixing computers, he’s spending time with his wife or binge watching TV shows. [What a life hey!]

Jon has been working in the IT scene for more than five years, and during that time he has had a wide involvement with different industries. With this, he has gained a wide range of experience in different types of technology that are available to help improve businesses.

Growing up, Jon has always been involved with technology and had a great passion for it. He loves the saying quoted by Steve Jobs, “The only way to do great work is to love what you do”.

David Jeffries

IT Systems Engineer

David has recently returned to his role at activIT systems after a two year absence. As an IT Systems Engineer, he’ll be assisting our clients with technical queries and project work, both remotely and in person.
Since he was last with us, he’s been traveling in Iran, learning the guitar, and developing his IT skills. He’s keen to revisit old clients, and meet all the new ones that have joined us more recently.

Kris Gately

IT Systems Engineer

Kris started in IT in 2008, working in a small computer store and warranty repair centre, then progressed to corporate IT in government and eventually the oil/gas industry doing FiFo IT support in remote WA. He left IT in 2013 to fulfil a passion for the snow, travelling to Canada to obtain his snowboard instructor certification and work on ski resorts. He returned in 2015 and has since been working in the industry before joining activIT systems.

Kris loves playing electric guitar, PC games and paintball, and returns to the snow with his partner whenever possible.

Jake Richards

IT Systems Engineer

I’ve always enjoyed using computers and “hacking” things (pretty standard for my generation!), which led to my interest in IT.

My background is in service delivery for a large outsourcing company where I was working across endpoint management and sysadmin, and I’ve also worked in different branches of a marine management group where I had heaps of exposure to different IT environments.

I love solving complex problems, especially when it’s something that I’ve encountered or learnt while working on my home lab environment. I really enjoy building rapport with clients to provide the best service I can.

Outside of work, if I’m not working on my home lab setup I’m in the gym, training six times a week. I like gaming too when I can find the time!

Charlie Dougan

Helpdesk Team Leader

Charlie has had an interest in computers from a young age and naturally moved into a career in IT, and he has now been working in the industry for 10 years.

Outside of work, Charlie enjoys gaming, watching movies, and spending time with his family and two kids.

Adam Palmer

Helpdesk Technician

Adam is currently studying at university and is due to finish very soon. His passion for IT started from a very young age and has grown and developed since then. With a wide array of exposure in the IT field, he is ready to help with any problems that may arise. In his spare time, he is an avid gamer with a great passion for most games.

Ben Reeves

Helpdesk Technician

Ben’s interest in IT was sparked by a love of computer games when he was younger. When his computer could no longer keep up with the newest releases, he took it upon himself to build his own gaming computer. From there his passion spiralled into more parts and eventually servers as well.⠀
That was eight years ago, and since then Ben has gained experience in IT within the education sector, and is currently studying a Bachelor of Cybersecurity.⠀
So far Ben is enjoying the supportive team environment at activIT systems, with everyone always willing to answer a question or help to solve a problem.⠀
Outside of work he’s super interested in photography and drones, and is still very into gaming. Food is another passion, and Ben loves trying new dishes and cuisines.

Marisa Shepherdson

Senior Administration Officer

Marisa has completed her Diploma in Building Studies, and has an experienced background in the Construction industry, having started as an Executive Assistant then progressing to Project Administration and Scheduling.

She is enjoying the challenge of tackling the Administration side of a completely different industry, and is finding the IT world super interesting and intriguing!

When she is not working, she enjoys family time and adventures with her 5 year old, who certainly keeps her busy.

Alisha Giglia

Sales & Procurement Officer

Alisha recently joined the activIT team as our Sales and Purchasing officer. 

With a background in admin, sales and finance, she brings a vast array of knowledge to activIT systems and is enjoying learning the ins and outs of IT.

In her spare time, she loves dancing/konga and hanging out with her family, boyfriend and doggy.

Sarah MacDonald

Marketing & Communications Officer

Sarah recently graduated university studying, Marketing & Advertising. What sparked her passion for marketing is her interest in consumer behaviour and building business strategies.

In her spare time, you’ll find her in the kitchen baking or snuggling with one of her many pets.


Offering a wide range of IT solutions, and located in Perth, WA, and Devonport, Tasmania we service all of Australia and we'd love to hear from you!

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