Contact us for IT support
If your support request is urgent or outside of our helpdesk hours below, please phone it through to us instead of emailing it. You can also use our IT Support Panel app to lodge a ticket with us.
Calls outside of our helpdesk hours will go through to our on-call technician’s mobile phone; please leave a voice mail if there is no immediate answer.
| Australia wide | Phone 1300 228 480 |
| Support hours | Open for support 9am AEST/AEDT through to 5pm AWST weekdays |
Email us
Scroll down to use the form at the bottom of this page to email us a low priority request. Never transmit usernames or passwords via this form!
Support Resources
One of our team may have asked you to visit this page, to access one of these resources:
- Microsoft 365 multifactor authentication enrolment guide – follow steps one through six to complete enrolment
- Download Microsoft Authenticator app
- Anydesk remote support session
- ITSupportPanel quick start guide