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Your own IT Department without the Overhead? Find out how!

11/10/2016

As businesses rely more and more on the Internet and technology, an IT department is becoming a critical part of any company. However, this can mean large costs including hiring people, training them, and providing them with the necessary tools to get their work done – and covering for them when they’re sick or on holidays.

This is where our managed IT services come in. Our activCare service is designed specifically for companies that require IT support, but don’t want to have the pressure of hiring someone full time. Our activCare packages could be just what you are looking for to keep your business running smoothly at a fraction of the cost.

activCare Packages

activCare comes in three different packages: activCare Essentials, activCare Plus, and activCare Premium.

The Essentials package provides you with just what the name says, the essential services to help your IT run smoothly, including preventative maintenance on your IT equipment, handling updates of your common utility software, and antivirus on your computers and servers.

Our most popular package, activCare Plus comes with all the basics of our Essentials service, but with added extras that will really help you feel secure with your business’ IT. This package is ideal for anyone who is looking for a reliable IT network and want to feel reassured that their IT team have their back.

Finally, our activCare Premium is for those looking for the best of the best and don’t want any limitations. This package is ideal for those looking to never lift a finger again when it comes to IT problems. We work tirelessly behind the scenes to ensure no issue is missed and we resolve problems before you even notice there is one.

What are the benefits of managed IT?

Our activCare packages are specifically designed to help protect your business and allow your business to run smoothly, without the worry of any IT dramas. There are plenty of benefits of managed IT, including:

  1. Quick notification in case of emergency – we take a proactive approach to support. That’s why when we encounter or notice an issue, we will contact you right away to make sure we take the proper response immediately.
  2. Priority service – don’t like wasting your time on the phone before you can speak with a customer service representative? With activCare, we’ll provide you with priority service so that whatever your concerns are, you know that these will be handled quickly and within a defined, guaranteed response time.
  3. Focus on what you do best – you’re already busy doing what you do best, so why make yourself even busier by spending hours solving IT nightmares? Through our activCare packages, you can free up more of your time, so you can focus on the more critical components of your business while we take care of everything IT related. This benefit alone makes your investment on managed IT services worth it.

If you or someone you know would like to know more about our activCare packages, get in touch today and we can arrange a meeting at your office to review your current IT systems.

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Offering a wide range of IT solutions, and located in Perth, WA, and Devonport, Tasmania we service all of Australia and we'd love to hear from you!

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